An angry customer is
in your DMs right now.
The Social Monitor Agent watches your DMs, comments and social channels 24/7, bringing every conversation into one place and leaving no customer on read.
The Social Monitor Agent watches your DMs, comments and social channels 24/7, bringing every conversation into one place and leaving no customer on read.
100+ businesses
adopting AI agents
“We’re getting a clearer picture of which channels bring better leads, without the long wait.”
“We got the marketing experts to put their knowledge in a solution and now we get it everyday!”
“I don’t wanna speak too soon, but I love this. I’ve been waiting for this my whole life!”
“We got the marketing experts to put their knowledge in a solution and now we get it everyday!”
“We’re getting a clearer picture of which channels bring better leads, without the long wait.”
“We got the marketing experts to put their knowledge in a solution and now we get it everyday!”
“I don’t wanna speak too soon, but I love this. I’ve been waiting for this my whole life!”
“We got the marketing experts to put their knowledge in a solution and now we get it everyday!”
How it works.
How it works.
It thinks.
It thinks.
It thinks.
Every conversation. One inbox.
Every conversation. One inbox.
Brings DMs, comments and messages from every social channel into one place.
Brings DMs, comments and messages from every social channel into one place.
Know who you’re talking to.
Know who you’re talking to.
Pulls context from past conversations so every response starts informed.
Pulls context from past conversations so every response starts informed.
Turn conversations into customer insight.
Turn conversations into customer insight.
Spots recurring questions, complaints and requests across thousands of conversations.
Spots recurring questions, complaints and requests across thousands of conversations.
It watches.
It watches.
It watches.
Never leave a customer on read.
Never leave a customer on read.
Watches every channel 24/7 and surfaces messages that need a response.
Watches every channel 24/7 and surfaces messages that need a response.
Know who needs you first.
Know who needs you first.
Identifies angry customers, sales opportunities and urgent conversations so your team knows what to tackle.
Identifies angry customers, sales opportunities and urgent conversations so your team knows what to tackle.
It acts.
It acts.
It acts.
Reply without writing every reply.
Reply without writing every reply.
Drafts personalized responses using your brand voice and business context.
Drafts personalized responses using your brand voice and business context.
Get pulled in when it matters.
Get pulled in when it matters.
Alerts your team when a conversation needs human attention or approval.
Alerts your team when a conversation needs human attention or approval.
Works where your team works.
Works where your team works.
Manage conversations and approvals directly from Slack, Teams, WhatsApp, or wherever your team already works.
Manage conversations and approvals directly from Slack, Teams, WhatsApp, or wherever your team already works.
Who is this for?
Who is this for?
Who is this for?
Three people we built the Social Monitor for.
Three people we built the Social Monitor for.
Busy CMO whose inbox grows faster than her team.
Gets every DM and comment covered, 24/7.
Ambitious CEO who wants every message to become a sale.
Gets no customer left on read.
Small team juggling five apps to answer customers.
Gets one inbox and replies in their brand voice.
Built like a senior performance marketer.
Built like a senior performance marketer.
Built like a senior performance marketer.
Specialized marketing intelligence trained on
insights from $50M+ in ad spend.
Specialized marketing intelligence trained on insights from $50M+ in ad spend.
By
20B+
20B+
Views generated
$50M+
$50M+
Ad spend managed
10 years
10 years
Experience
100+
100+
Businesses
“We didn’t automate marketing. We wrote down how we make decisions at 6am and taught an agent to do the reading.”
Lesha Mansukhani · Chief Marketing Officer @ Nas.com
Backed by top investors.
Backed by top investors.
Backed by top investors.
$40M
Raised
Our agents vs the rest.
Our agents vs the rest.
Our agents vs the rest.
Your accounts, business data and everything the agent learns stay yours.
Watches your channels 24/7 and surfaces conversations that need attention.
10 years of marketing knowledge and insights from $50M+ in ad spend inform every decision.
Drafts replies in your brand voice and brings your team in when human attention is needed.
Meet the rest of your team.
Meet the rest of your team.
Meet the rest of
your team.
Fortune 500 marketing.
Built for small businesses.
Fortune 500 marketing.
Built for small businesses.
Fortune 500 marketing.
Built for small businesses.
Fortune 500 marketing.
Built for small businesses.
FAQ.
The Social Monitor proactively monitors comments and direct messages across your connected social channels, spotting conversations that need attention without waiting for your team to check every inbox. It uses your business context from the Nas Brain and available conversation history to prioritize messages, prepare relevant replies and flag issues that need human follow-up.
Yes. The agent identifies complaints, buying signals and questions that could influence a purchase, then highlights which conversations deserve attention first. It brings relevant context and a suggested response to your team, helping you follow up on potential customers and address frustrations before they escalate.
The agent can proactively prepare draft replies as conversations come in, so your team has responses ready to review. Sending replies automatically depends on the capabilities and permissions agreed for your deployment. You define which conversations require approval and when the agent should escalate to a person.
The agent uses your brand guidance, business information and available conversation history to prepare replies that fit both your voice and the customer’s situation. It can draw on previous exchanges to suggest a relevant next step, while flagging sensitive or unfamiliar questions for your team. Your feedback helps refine future drafts.
We confirm supported platforms and access requirements during setup, based on where your customer conversations happen. Across the connected channels, the agent proactively surfaces messages that need attention and prepares follow-up drafts. Your dedicated engineer helps define coverage, priorities and escalation rules around your team’s workflow.
Social Monitor proactively identifies and helps your team handle conversations in your connected social channels, including comments and direct messages. Reputation Monitor watches broader public discussions about your brand, surfacing emerging concerns and relevant mentions. Together, they help your team respond to individual customers and recognize issues that may need wider attention.
FAQ.
The Social Monitor proactively monitors comments and direct messages across your connected social channels, spotting conversations that need attention without waiting for your team to check every inbox. It uses your business context from the Nas Brain and available conversation history to prioritize messages, prepare relevant replies and flag issues that need human follow-up.
Yes. The agent identifies complaints, buying signals and questions that could influence a purchase, then highlights which conversations deserve attention first. It brings relevant context and a suggested response to your team, helping you follow up on potential customers and address frustrations before they escalate.
The agent can proactively prepare draft replies as conversations come in, so your team has responses ready to review. Sending replies automatically depends on the capabilities and permissions agreed for your deployment. You define which conversations require approval and when the agent should escalate to a person.
The agent uses your brand guidance, business information and available conversation history to prepare replies that fit both your voice and the customer’s situation. It can draw on previous exchanges to suggest a relevant next step, while flagging sensitive or unfamiliar questions for your team. Your feedback helps refine future drafts.
We confirm supported platforms and access requirements during setup, based on where your customer conversations happen. Across the connected channels, the agent proactively surfaces messages that need attention and prepares follow-up drafts. Your dedicated engineer helps define coverage, priorities and escalation rules around your team’s workflow.
Social Monitor proactively identifies and helps your team handle conversations in your connected social channels, including comments and direct messages. Reputation Monitor watches broader public discussions about your brand, surfacing emerging concerns and relevant mentions. Together, they help your team respond to individual customers and recognize issues that may need wider attention.
FAQ.
The Social Monitor proactively monitors comments and direct messages across your connected social channels, spotting conversations that need attention without waiting for your team to check every inbox. It uses your business context from the Nas Brain and available conversation history to prioritize messages, prepare relevant replies and flag issues that need human follow-up.
Yes. The agent identifies complaints, buying signals and questions that could influence a purchase, then highlights which conversations deserve attention first. It brings relevant context and a suggested response to your team, helping you follow up on potential customers and address frustrations before they escalate.
The agent can proactively prepare draft replies as conversations come in, so your team has responses ready to review. Sending replies automatically depends on the capabilities and permissions agreed for your deployment. You define which conversations require approval and when the agent should escalate to a person.
The agent uses your brand guidance, business information and available conversation history to prepare replies that fit both your voice and the customer’s situation. It can draw on previous exchanges to suggest a relevant next step, while flagging sensitive or unfamiliar questions for your team. Your feedback helps refine future drafts.
We confirm supported platforms and access requirements during setup, based on where your customer conversations happen. Across the connected channels, the agent proactively surfaces messages that need attention and prepares follow-up drafts. Your dedicated engineer helps define coverage, priorities and escalation rules around your team’s workflow.
Social Monitor proactively identifies and helps your team handle conversations in your connected social channels, including comments and direct messages. Reputation Monitor watches broader public discussions about your brand, surfacing emerging concerns and relevant mentions. Together, they help your team respond to individual customers and recognize issues that may need wider attention.
FAQ.
The Social Monitor proactively monitors comments and direct messages across your connected social channels, spotting conversations that need attention without waiting for your team to check every inbox. It uses your business context from the Nas Brain and available conversation history to prioritize messages, prepare relevant replies and flag issues that need human follow-up.
Yes. The agent identifies complaints, buying signals and questions that could influence a purchase, then highlights which conversations deserve attention first. It brings relevant context and a suggested response to your team, helping you follow up on potential customers and address frustrations before they escalate.
The agent can proactively prepare draft replies as conversations come in, so your team has responses ready to review. Sending replies automatically depends on the capabilities and permissions agreed for your deployment. You define which conversations require approval and when the agent should escalate to a person.
The agent uses your brand guidance, business information and available conversation history to prepare replies that fit both your voice and the customer’s situation. It can draw on previous exchanges to suggest a relevant next step, while flagging sensitive or unfamiliar questions for your team. Your feedback helps refine future drafts.
We confirm supported platforms and access requirements during setup, based on where your customer conversations happen. Across the connected channels, the agent proactively surfaces messages that need attention and prepares follow-up drafts. Your dedicated engineer helps define coverage, priorities and escalation rules around your team’s workflow.
Social Monitor proactively identifies and helps your team handle conversations in your connected social channels, including comments and direct messages. Reputation Monitor watches broader public discussions about your brand, surfacing emerging concerns and relevant mentions. Together, they help your team respond to individual customers and recognize issues that may need wider attention.